tl;dr
bina, a fast-growing digitally native international school, is looking for an Operations Manager to lead our operations in tackling >10x school growth in the next two years with increasing quality.
We're looking for someone early in their career, with 3-5 years of experience in startups and tech doing ops/product management, proficient in math and analytics, solid soft skills. Fluent English is a must.
Critical: Please send your CV and CL to [email protected] with the title “Operations Manager” in the email — we are not accepting applications without it.
What is bina
bina is a global, digitally native school for 4-12-year-olds (and their adults!). It offers internationally accredited and expert-led education to families who demand more attention, accessibility, and a global perspective. 100+ families trust our flexible, home-based precision education approach in >35 countries. We grew 4.5x YoY and reached $1M ARR. We expect to grow tenfold in the next 2 years while creating a unique multiplayer learning environment where children and educators from across the globe learn, collaborate, and grow together in real-time daily
What you’ll do
Own and improve ops part of the unit economics
- Define key performance improvement initiatives together with the leadership team
- Lead and support projects to reduce cost per student
- Overview the quality and KPIs of key operational processes (recruiting, staffing, quality assurance, etc.) together with functional leaders
Lead and support strategic operational projects
- In general, you will either lead ops-heavy projects or support the leadership team in managing them across different functions, with focus on school ops and family care (customer support)
- Examples of strategic projects in 2025:
- Launch of a new time zone
- Implementation of a new teaching schedule (together with Head of School)
- Implementation of a systemic and efficient recruiting and staffing model for educators
- Launch of online summer camps
Budget tracking & back-office
- Streamline our monthly budget tracking with the support of our admin specialist
- Basic financial management (tools, comms with accountants), potentially supported by a fractional CFO
- Manage our HR, admin specialist
KPIs
- Cost reduction
- Educators’ cost per student reduction
- Family care cost per student reduction
- Admin costs maintenance
- Ops quality
- Efficient recruiting and staffing of educators in class (speed, cost)
- Back-office is working with zero defects
What you’ll bring
- 3+ years of experience in a corresponding field such as operations, consulting, analytics, especially in ops-heavy fast-growing startups.
- Strong Excel/Google Sheets proficiency
- Strong analytical (incl. quantitative data analysis) and problem solving skills, critical thinking and business judgement
- Strong communication and presentation skills
- Strong collaboration, project management and stakeholder management skills — you can work with all key functional partners and leadership team and build deep, trusted relationships
What we’ll bring
- Fully remote and flexible environment: our team members are everywhere from the Pacific Time zone to Asia
- A vibrant, diverse team that is transforming education for students globally (from 35+ countries already!)
- Competitive salary (reference point — $5k per month)
- A position at the forefront of global education innovation, with substantial opportunities for growth and impact
- Working directly with the CEO and Partner (Growth & Ops)
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English (US)